With the fast-paced growth in the AV industry and the rising competition, every user
wants the latest and the best AV Solution. Most of the users assume that once installed, the AV Systems do not need any maintenance during its working life, thereby reducing the product longevity. When faced with issues, the users reach out to the system integrators who may or may not be professionally trained to deliver the required services. This in turn adds to their costs and creates the need for Managed AV Services Partner.
Collaborating with HB Select as the official AV Partner entails numerous customer benefits in the the long run. Outsourcing of qualified AV technicians, operational and preventive maintenance of installed AV Systems, on-site technical support and stand by assistance, in short, HB Select will work as a complete audio and visual caretaker of your property.
Working with established teams of OEM as partners enhances our value chain. We are the authorized services and repair representatives for some of the top AV hardware brands. This has helped us meet any level of maintenance support required by our clients & stay abreast with the latest market offerings by providing appropriate training to our AV staff.
Our Employees are regularly monitored by the operations team from the Head Office. To ensure efficient services delivery, we have properly documented Service Delivery Activities, Service Specialist Duties and Responsibilities, Service Monitoring Schemes (Scheduled / Surprise Inspection Visits by Service Manager), Spare Manpower Resources Management.
Our service, support and preventive measures ensure that your AV requirements and business objectives are fully supported. Our service agreements promises you a profitable partnership through Quality Service Delivery, with a flexibility that can be customized as per your budgets and needs.
Our company does not simply place personnel. We recruit, manage and mentor our team of professionals to handle onsite support & management, outsourced AV help desk, event production support & more. Our AV team members are industry certified in the AV technology, backed by globally relevant knowledge, corporate training & interconnectedness with the skill set multiple teams.
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